Shipping Policy

DELIVERY POLICY

At GDL, we are committed to delivering your jewelry safely, securely and on time. Please read our delivery policy to understand our order processing and delivery procedures.

ORDER PROCESSING TIMES

All orders are exclusive and we will arrange for someone to confirm with you on a one-to-one basis. You can choose between expedited or standard delivery. Expedited delivery usually takes 14-20 days and standard delivery takes approximately 18-30 days. This time includes design confirmation, handcrafting and logistics.

Delivery within Australia

Delivery: We offer free delivery to all major cities in Australia.

Delivery Time: Expedited delivery takes approximately 14-20 days, Standard delivery takes approximately 18-30 days. The exact delivery time depends on the destination.

Remote areas: For remote or inaccessible areas, orders may be subject to additional shipping charges or longer delivery times. We will notify you in advance in such cases.

Delivery within South Africa

DELIVERY: We offer free delivery to all major cities in South Africa.

Delivery Time: Expedited delivery takes approximately 14-20 days, Standard delivery takes approximately 18-30 days to arrive. The exact delivery time depends on the destination.

Remote areas: For remote or inaccessible areas, orders may be subject to additional shipping charges or longer delivery times. We will notify you in advance in such cases.

International Delivery

Delivery Scope: We provide global delivery service covering most countries/regions.

Shipping Charges: International shipping charges vary according to destination, weight and order amount. Specific charges will be calculated at checkout or provided upon your inquiry.

Customs Duties

International customers are responsible for any customs duties, import taxes or other charges levied by the destination country/region.

DELIVERY PARTNERS

We work with trusted logistics partners to ensure safe and timely delivery, including secure, insured delivery for valuables.